1. Payment must be received in full before lessons in order to secure the booking. Weekly or monthly payments must be made for multiple bookings.
  2. If the Parent and/or Student wishes to cancel a class then we will need to be notified at least 24 hours before the class is due to start. If a class has been cancelled by the Parent and/or Student less than 4 hours before the class is due to start then the class charges will still apply.
  3. It is the responsibility of the Parent and the Student that each Student attends His/Her class at the designated time. Each class is 60 minutes, unless specified otherwise. Late Student attendance to the class will result in shorter class time.
  4. Should the Tutor arrive late to the class then the Tutor will make up any minutes lost so that the Student receives the full 60 minutes class time.
  5. We reserve the right to cancel any class at any time. In the unlikely event of this happening, the Parent and/or Student will be notified as soon as possible. Another class will be rescheduled at the earliest possible convenience of both the Tutor and the Student.